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ECU's commitment to our members is that:
- Your information is protected by the strong security controls surrounding both our technology and personnel.
- Your medical information is confidential and is never shared internally or externally.
- We collect only relevant information necessary to provide our products and services.
- We do not sell member information at any time to anyone.
- We limit the release of information by sharing information only when necessary to administer products and services, when required by law, when you authorize in writing, or when we partner with credit unions or strategic partners to offer a broader array of products and services.
- We require strict privacy protections of all entities with which we share data.
If you would like a copy of our formal privacy policy or if you have any questions, please call 254-776-7900 or 1-800-596-5460.
Complaint Notice
This credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If you have a dispute with Educators Credit Union you should contact the credit union. If the dispute is not resolved to your satisfaction, you may file a complaint against the credit union by contacting the Texas Credit Union Department through one of the means indicated below:
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Privacy Policy 